Eye Exams - Emergency Visits

Cost: Paid by Alberta Health Care*
Frequency: Hopefully Never

Unfortunately, eye emergencies happen. If you are ever in a situation where you require urgent eye care by one of our optometrists please call us as soon as possible 780.467.3341. All eye emergency visits are paid for by Alberta Health Care* meaning there is no cost to see an optometrist.

If your eye emergency is a little less serious, but still an urgent problem like a lost contact lens or a broken pair of eyeglasses let us know and we'll try to make it right. Obviously, these types of emergencies are not covered by Alberta Health Care.

What constitutes an eye emergency?

  • Red eyes (especially if they're sore, or vision is blurry)
  • Eye infections
  • Allergies
  • Flashes or Floaters in your vision – Retinal detachment symptoms
  • Eye pain
  • Watery eyes
  • Dry eyes
  • Decreased vision
  • Loss of vision
  • Diabetic eye problems
  • Foreign object removal – metal, wood, fiberglass, etc.
  • Eye injuries – cuts, scratches, chemical burns, etc.
  • Contact lens eye infections



Urgent or After Hours Eye Emergencies

If your eye emergency occurs after hours and requires immediate medical attention, then please proceed directly to the Royal Alexandra Hospital emergency room. You can also call Health Link Alberta and speak with a registered nurse who may be able to manage your eye emergency concerns over the phone.

*If you do not have Alberta Health Care, standard professional fees apply
*Alberta Health Care covers most medical and emergency eye care visits. If your visit is not covered under Alberta Health Care our staff will let you know prior to starting any treatment.
*If you have recently received medical attention by another health care provider for your problem, please let our staff know, as Alberta Health Care may not cover the cost of your visit.